Export & Shipping Policy
At KesarGlow, we dispatch our herbal skincare formulations worldwide from Mumbai, India. We maintain robust packaging and air courier agreements to ensure swift, secure delivery to distributors, retail chains, and private-label partners across global markets.
1. Dispatch Hub & Origin
All consignments are packed and dispatched directly from our export logistics hub in Mumbai, Maharashtra, India, utilizing direct cargo access from Chhatrapati Shivaji Maharaj International Airport (BOM) and Mumbai seaport facilities for containerized freight.
2. Shipping Methods & Estimated Transit Times
- Air Express Courier (Evaluation & Wholesale Batches): Dispatched via tier-1 international express couriers (DHL Express, FedEx International, Aramex). Transit time is typically 3 to 7 business days to most international destinations.
- Air Cargo Freight (Larger Commercial Tiers): Airport-to-airport freight forwarding for bulk shipments exceeding 100 kg. Transit time is typically 5 to 9 business days depending on flight scheduling and customs clearance.
- Ocean Freight (FCL / LCL Container Orders): Available on request for full container export shipments. Transit schedules provided per destination seaport.
3. Export Documentation Included
Every commercial export order is accompanied by standard international export documentation to facilitate smooth customs entry in the destination country:
- Commercial Invoice & Packing List (stamped & signed)
- Certificate of Analysis (COA) for active batch
- Material Safety Data Sheet (MSDS)
- Air Waybill (AWB) / Bill of Lading with online tracking
- Certificate of Origin (COO) available upon buyer request
4. Customs, Duties & Import Compliance
International shipments are dispatched under standard international commercial terms (Incoterms, typically DAP / CIF / FOB as specified in your Proforma Invoice). Import customs duties, VAT/GST, and destination regulatory permits required by the importing country's cosmetic authorities are the responsibility of the consignee/buyer.
5. Export Packaging & Bottle Protection
To withstand long-distance international air transit, our serums are packaged in heavy UV-protective amber glass dropper bottles with leak-resistant safety seals, wrapped in bubble cushioning, and packed into reinforced corrugated 5-ply master export cartons.
6. Tracking & Support
Once dispatched, tracking details and AWB numbers are communicated directly to your representative via WhatsApp and email. For logistics inquiries, contact our Mumbai dispatch desk at hello@kesarglow.com or +91 8451034846.