Privacy Policy
At KesarGlow ("we", "our", or "us"), we value your privacy and are committed to protecting the confidential information of our global B2B clients, wholesale partners, distributors, and website visitors. This Privacy Policy details how we collect, process, and safeguard information collected through kesarglow.com.
1. Information We Collect
As a B2B export and wholesale platform, we collect business and professional information required to process enquiries, fulfill evaluation samples, and coordinate export orders:
- Business Enquiry Data: Name, business email address, company name, phone/WhatsApp number, destination country, and specific product requirements submitted via our inquiry forms.
- Commercial & Shipping Data: Consignee name, business address, VAT/tax identification, port of entry, and logistics details necessary for air courier dispatch and commercial invoicing.
- Technical & Analytical Data: Anonymized usage data collected via Google Analytics (gtag.js), including IP address, browser type, device information, and pages viewed to optimize user experience.
2. How We Use Your Information
We use the collected information strictly for legitimate commercial and business purposes:
- To generate wholesale price quotations, shipping estimates, and product specification sheets.
- To coordinate evaluation sample dispatches and communicate via WhatsApp, email, or telephone.
- To prepare export documentation, including commercial invoices, packing lists, and Certificates of Analysis (COA).
- To maintain website security and comply with statutory export obligations in India and destination countries.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal or business data. We share necessary data only with verified third parties strictly required to deliver our export services:
- Logistics & Freight Partners: International courier and freight forwarding carriers (e.g., DHL, FedEx, Aramex, or designated air cargo agents) for order delivery.
- Statutory Authorities: Customs departments, export councils, and regulatory bodies where legally required for cross-border trade clearance.
4. Data Security & Retention
All communications and commercial inquiries are protected through TLS/SSL 256-bit encryption. We retain transaction and inquiry records in compliance with Indian commercial law and statutory tax requirements.
5. Contact Our Privacy Officer
For any questions regarding this Privacy Policy or your data, contact our Mumbai Export Desk:
- Entity: KesarGlow (Registered Indian Exporter)
- Address: Mumbai, Maharashtra 400016, India
- Email: hello@kesarglow.com
- WhatsApp / Phone: +91 8451034846